Frequently Asked Questions
burtsbees organizes its rules on frequently asked shopping questions in the following sections. This page applies specifically to burtsbens.shop.
Details from burtsbees on return shipping
Customers using burtsbens.shop can rely on the following burtsbees guidance about return shipping. Who pays return shipping?
burtsbees pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.
How burtsbees handles returns and exchanges
For purchases made through burtsbens.shop, burtsbees applies the following guidance on returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.
How burtsbees handles shipping cost
The following shipping cost guidance applies to the burtsbees storefront at burtsbens.shop. Do you offer free shipping?
Yes. Standard delivery within the United States is free.
delivery timing at burtsbees
For burtsbees customers at burtsbens.shop, this section explains delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Our approach at burtsbees to refund timing
Customers using burtsbens.shop can rely on the following burtsbees guidance about refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.
burtsbees: tracking
The following tracking guidance applies to the burtsbees storefront at burtsbens.shop. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout.
Details from burtsbees on payment methods
For purchases made through burtsbens.shop, burtsbees applies the following guidance on payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.
What burtsbees customers should know about products
This products section covers orders and visits through burtsbens.shop for burtsbees. What products do you offer?
We offer Burt's Bees. Current availability, product details, options, and prices are shown on each product page.
Our approach at burtsbees to contact options
burtsbees publishes this contact options guidance for customers using burtsbens.shop. How can I contact you?
Email Support@burtsbens.shop, call 504-672-2947, or write to 820 Fair St, Coushatta, Louisiana, 71019, United States.
Merchant Information
Business name: burtsbees
Brand name: burtsbees
Email: Support@burtsbens.shop
Phone: 504-672-2947
Physical address: 820 Fair St, Coushatta, Louisiana, 71019, United States